Payment Option
Payment Policy
At SANBY TRADING CO LTD, we are committed to providing a secure, convenient, and reliable checkout experience. This policy explains the payment methods we accept and how payments are processed when you place an order through furrlom.com.
Accepted Payment Methods
We currently accept the following payment methods:
Available payment methods may vary depending on your location, currency, device, and the options displayed during checkout.
Secure Payment Processing
Your payment security is important to us. Payments are processed through secure third-party payment providers using industry-standard security and encryption technologies designed to protect your personal and financial information.
We do not generally store or have direct access to your complete credit or debit card details.
Payment Authorization
Full payment is required before an order can be processed and shipped.
Your payment provider may perform an authorization check to confirm that:
- Your payment information is valid.
- Sufficient funds or credit are available.
- The transaction has been authorized by the cardholder or account holder.
If your payment is declined or cannot be authorized, your order may not be processed. Certain transactions may also be subject to additional verification.
Pricing, Taxes & Shipping Fees
Product prices are displayed on our website in the applicable currency shown at checkout.
- Applicable taxes may be added.
- Shipping charges may apply.
- Additional charges, where applicable, will normally be shown before payment is completed.
Your bank or payment provider may charge currency conversion, international transaction, or other fees. These charges are determined by your financial institution and are not controlled by us.
Payment Confirmation
Once your payment has been successfully processed, you should receive an order confirmation using the contact information provided during checkout.
Please review your order details carefully and contact us as soon as possible if you notice an error.
Failed or Declined Payments
If your payment is declined, please check that:
- Your payment information has been entered correctly.
- Your billing information matches the information held by your payment provider.
- Your card has not expired.
- Sufficient funds or credit are available.
If the issue continues, please contact your bank or payment provider for assistance or try another available payment method.
Refunds
Approved refunds will generally be issued to the original payment method used for the purchase.
Processing times may vary depending on your bank, card issuer, or payment provider. For more information, please refer to our Return & Refund Policy.
Payment Security
We reserve the right to cancel, delay, or request additional verification for transactions that appear suspicious, unauthorized, or potentially fraudulent.
These measures are intended to help protect both our customers and our business.
Contact Us
Store / Brand: Furrlom
Website: furrlom.com
Operated By: SANBY TRADING CO LTD
Email: service@furrlom.com
Phone: +852 2573 4219
Registered Business Address:
2/F, Aubin House
171–172 Gloucester Road
Wan Chai, Hong Kong
Our customer service team will assist you with payment-related questions as soon as reasonably possible.